The Hub is a free and confidential service providing information and peer support for people experiencing eating disorders or those who are supporting them (family, friends, professionals etc.). We offer a safe place for you to seek information, openly discuss your experience with eating disorders and ask any questions you may have. The EDV Hub provides:

Information

We provide evidence based information to help people understand eating disorders. E.g. fact sheets, education about eating disorders.

Navigation

By listening carefully and asking questions we can provide options to connect people with the services and support that they may need for their recovery, or to assist someone. E.g. treatment options, links with GP, psychologist/dietitian, specialist eating disorder services, support groups.

Support

People come to EDV to help begin and maintain their recovery. We also provide support to families and friends. EDV has a range of support options for those experiencing eating disorders including a Telehealth Nurse, Wellbeing Checks, Carer Coaches and Support Groups. The Hub can advise and refer you to the best EDV support options to suit your needs.

Please note that we cannot provide commentary about eating disorders to students for projects and assignments. Please use the information on our website instead.

Who is the EDV Hub for?

The EDV Hub is for anyone in Victoria who is seeking information around eating disorders. Please get in touch if you:

• Want to talk to someone about your eating disorder, disordered eating or body image concerns
• Are supporting a loved one with an eating disorder
• Are worried about someone close to you
• Are a health professional seeking advice relating to a patient/client
• Need contact details for experienced health professionals in your area
• Want to discuss treatment options in Victoria

Who will I speak to?

The EDV Hub is staffed by trained volunteers who have a special interest in eating disorders. Many volunteers have either recovered from an eating disorder, been a carer for a loved one or completed studies in a related field such as psychology or counselling.

What information will I receive?

The EDV Hub team will provide a considered, well-researched response to your concerns or requests for information. Please have a pen and paper handy to take down information at the time of your phone call, especially if you require the information as soon as possible. If your question requires more research, we will take down your email address or phone number and send you a detailed response at a later time.

What if English is not my first language?

When you call our helpline the Hub, we will ask if you want a phone interpreter. You can also use interpreters for our nurse or counsellors.

We will schedule your appointment for when an interpreter is available. We can offer over 190 languages through phone interpreting.

For media related enquiries, please contact:

[email protected]

Please note that we are unable to provide assistance for student assignments or enquiries.